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Returns
If for any reason you are not completely satisfied with your LeoandSage.com purchase we will accept returns within 30 days of the order date for a full refund subject to the following guidelines:
- All merchandise must be unworn, unwashed, unaltered with all tags still attached.
- To obtain a Return Authorization Number, please log in to your account and from your order history, select order details, then request a return. A return authorization number is issued solely as a preliminary return management measure and does not guarantee that a return will be accepted if the merchandise is found not to be in original condition.
- Merchandise must be purchased from LeoandSage.com with proof or purchase. We can not accept returns of merchandise purchased from any third party resellers.
- Shipping and handling charges are nonrefundable after an item has shipped.
- All sale, discounted or promotional merchandise and gift certificates are FINAL SALE.
- We will gladly offer a one-time price adjustment of full-price merchandise or merchandise purchased without a promotional offer within 7 days of order/purchase date. Price adjustments will be only granted in the form of a Leo & Sage gift certificate. Any price adjusted merchandise becomes final sale.
- Leo & Sage is not responsible for items lost or damaged during return transit. We suggest you ship your return insured and in a traceable manner.
- Your original form of payment will be refunded for the purchase price and any applicable sales tax. Please allow 1-2 billing cycles for your credit to appear on your statement.
- Unfortunately, we are unable to offer online exchanges at this time. Should you wish to order a different style, size or color, please submit a new order online and request a return authorization for the item you would like to return.
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